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Not happy with your order?

Once you have received your order, you are entitled to return all or part of your order, within 28 days after receipt.

Please notify us of any returns, before sending them back to us. You can do this be either emailing: sales@gildersonline.co.uk or calling: 01604 636723

The items must be returned in their original condition, e.g. unworn, unwashed and with any original labels and packaging intact. You are then entitled to an exchange or a full refund.

To Returns your items, please send to:

Returns
Gilders Country Sports
250-252 Wellingborough Road
Northampton, Northamptonshire
NN1 4EJ, United Kingdom

If possible, please return with your original delivery note, if not please write down your details and the details of the order and include that instead.

We recommend using a signed-for delivery service which should cover you for loss or damage in transit. Please note that the return postage cost is the responsibility of the buyer for non faulty returns.

We will process your returns as soon as possible and we will keep you updated via email.

If you would like an exchange we will deliver these with no extra delivery charge.

Contact Gilders